Last Updated: January 2026

Docksteader Lending Solutions Ltd. (“Docksteader Lending,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information collected through our website, docksteaderlending.ca, and in the course of providing mortgage brokerage and lending services. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and applicable provincial laws and regulatory requirements, including those governing mortgage brokerages in British Columbia.

Collection of Personal Information

We collect personal information only as necessary to provide mortgage brokerage and related financial services. Information may be collected directly from you through our website, email, telephone, written correspondence, or other direct communications. This information may include your name, contact information, employment and income details, property information, mortgage and loan details, credit information, identification details, and any other information reasonably required to assess, arrange, or administer financing. We may also collect limited technical information when you visit our website, such as IP address, browser type, device information, and website usage data, for security, performance, and operational purposes.

Use of Personal Information

Personal information is used solely for legitimate business, regulatory, and operational purposes. These purposes include responding to inquiries, assessing eligibility for mortgage or lending products, arranging financing with lenders or private investors, communicating with you throughout the lending process, maintaining records as required by law, meeting regulatory and compliance obligations, improving our services and website, and preventing fraud, verifying identity, and protecting both clients and Docksteader Lending Solutions Ltd. from error, misuse, or unauthorized activity. We do not sell, rent, or trade personal information.

Disclosure of Personal Information

We disclose personal information only when necessary and only to parties involved in providing authorized services or meeting legal and regulatory obligations. This may include lenders, mortgage investors, credit reporting agencies, insurers, professional advisors, service providers who support our operations, and government or regulatory authorities. Any disclosure is limited to the information reasonably required for the stated purpose, and third parties are required to maintain confidentiality and use the information only for authorized purposes.

Consent and Electronic Communications

By accessing our website or providing personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. In accordance with Canada’s Anti-Spam Legislation, you may withdraw consent to receive electronic communications from us at any time by contacting us or using any unsubscribe mechanism provided. Withdrawal of consent may limit or prevent our ability to provide certain services.

Accountability and Privacy Officer

Docksteader Lending Solutions Ltd. is responsible for personal information under its control and has designated a Privacy Officer who is accountable for compliance with this Privacy Policy and applicable privacy legislation. All employees and service providers with access to personal information are required to protect confidentiality and comply with applicable privacy obligations.

Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration. Access to personal information is restricted to individuals who require it for legitimate business purposes. While we take appropriate measures to protect information, no system or method of transmission is completely secure, and absolute security cannot be guaranteed.

Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and professional record-keeping requirements. When information is no longer required, it is securely destroyed or anonymized.

Cookies and Website Tracking

Our website may use cookies or similar technologies to support website functionality, security, and performance analysis. You may disable cookies through your browser settings; however, doing so may affect certain website features.

Third-Party Websites

Our website may contain links to third-party websites. Docksteader Lending Solutions Ltd. is not responsible for the privacy practices, policies, or content of external websites. Accessing third-party sites is done at your own risk.

Access and Correction

You have the right to request access to your personal information and to request corrections to inaccurate or incomplete information we hold. Requests must be made in writing and may require verification of identity. Requests will be responded to within a reasonable time and, in any event, no later than 30 days, subject to applicable legal exceptions.

Jurisdiction

This website and the services offered through it are governed by the laws of Canada and are intended for residents of Canada only.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The most current version will be posted on our website, and continued use of the website constitutes acceptance of the updated policy.

Contact Information

Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may be directed to:

Docksteader Lending Solutions Ltd.
Email: ryan@docksteaderlending.ca
Website: https://docksteaderlending.ca